We help you to devise a comprehensive Training Strategy for your organization, starting with Training Need Assessments, Training Implementation Plan as well as a Post Training Effectiveness Evaluation.

SERVICE QUALITY ASSURANCE:

Service quality plays a vital role in retaining and satisfying customers. We provide guidance and assistance in the following areas to enhance your organization’s service quality:

• Set and monitor internal service standards and measurements;.
• Articulate the customers’ point of view i.e. “Voice of the Customer” through customer surveys;
• Review and rationalize all operation processes;
• Recognize and reward people through service award programs;
• Set ‘accountability’ standards that include customers’ satisfaction and loyalty, continuous improvement, and awareness through recognition and reward;

EXECUTIVE SEARCH:

Finding the right person for the right job is crucial. We provide Executive Search to assist you in finding qualified personal for managerial positions. Executives are sourced from our database or through our extensive network of contacts.

OUTSOURCING SERVICES

We provide this facility to you so that you can focus on your core business.

• Training and development academy;
• Payroll processing;
• Contractual staff provider on short or long term basis for carrying out various designated functions under management own control and supervision;
• Workforce administration;
• Compensation, Benefits & Reward System;
• HR Manual Development.